Kariv Buyer Protection
Buy your next luxury watch with confidence. Kariv Buyer Protection helps secure your payment, protect your order, verify seller standards, and support you throughout the entire purchase journey.
What\u2019s Included in Kariv Buyer Protection?
Payment via Escrow Service
Your payment is securely held until your watch is delivered and you have time to inspect it.
Commitment to Authenticity
Every listed watch must be authentic. Dealers are required to list only original timepieces.
14-Day Global Money-Back Guarantee
If the watch is defective, not as described, or does not meet the agreed listing details, you can start a return within 14 days after delivery.
Strict Dealer Guidelines
Dealers must follow Kariv Glamour’s marketplace rules and verification requirements before selling.
Insured Shipments
Orders must be shipped with insurance and tracking to help protect both domestic and international purchases.
Kariv Quality & Security Team
Our support and security team reviews issues, monitors suspicious activity, and assists buyers throughout the purchase process.
How Kariv Buyer Protection Works
Choose Your Watch
Browse luxury watches from trusted sellers and review important details such as brand, model, reference number, condition, year, box and papers, service history, price, and shipping information.
Pay Securely Through Kariv
When your order is eligible for Kariv Escrow, your payment is held securely instead of being released immediately to the seller.
Seller Ships the Watch
The seller ships the watch using an insured shipping method with tracking. Shipment details are added to your order so you can follow the delivery.
Inspect Your Watch
After delivery, you have time to inspect the watch, compare it with the product listing, and confirm that the condition, documents, and accessories match the description.
Seller Receives Payment
Only after the buyer protection period has passed, or after the order is confirmed, is the payment released to the seller.
Support Is Available
If something is wrong, Kariv Glamour support helps guide the next steps, including return, refund, or dispute review where applicable.
Choose Your Watch
Browse luxury watches from trusted sellers and review important details such as brand, model, reference number, condition, year, box and papers, service history, price, and shipping information.
Pay Securely Through Kariv
When your order is eligible for Kariv Escrow, your payment is held securely instead of being released immediately to the seller.
Seller Ships the Watch
The seller ships the watch using an insured shipping method with tracking. Shipment details are added to your order so you can follow the delivery.
Inspect Your Watch
After delivery, you have time to inspect the watch, compare it with the product listing, and confirm that the condition, documents, and accessories match the description.
Seller Receives Payment
Only after the buyer protection period has passed, or after the order is confirmed, is the payment released to the seller.
Support Is Available
If something is wrong, Kariv Glamour support helps guide the next steps, including return, refund, or dispute review where applicable.
Payment via the Kariv Escrow Service
Thanks to the Kariv Escrow Service, eligible payments are held securely while your order is being completed. Instead of paying the seller directly, your payment is kept in a protected escrow account during the delivery and inspection period. This gives you time to receive your watch, check its condition, and confirm that the order matches the listing.
Your money is not released to the seller immediately. It remains protected during the buyer inspection period.
- Payment is held securely during the transaction.
- Buyer has 14 days after delivery to inspect the watch.
- Seller payout is released only after the buyer protection conditions are satisfied.
- Escrow applies only to eligible orders processed through Kariv Glamour’s checkout.
- Direct payments outside Kariv Glamour are not covered.
Kariv Buyer Protection only applies to eligible purchases completed through Kariv Glamour\u2019s approved checkout and payment process. Payments made outside the platform may not be covered.
Commitment to Authenticity
Kariv Glamour is committed to offering authentic luxury watches only. Every dealer and seller must list original timepieces and provide accurate product information. Product listings should clearly state the brand, model, reference number, condition, year, box and papers status, service history, and any known replacement or non-original parts.
Kariv Glamour does not allow counterfeit, replica, or intentionally misleading watch listings.
How We Help Protect Against Counterfeits
Luxury watches require trust. Kariv Glamour uses seller standards, product information checks, customer reporting, and support review to reduce the risk of counterfeit or misleading listings.
14-Day Global Money-Back Guarantee
If your watch is defective, malfunctioning, not as described, missing agreed accessories, or materially different from the product listing, you can contact Kariv Glamour support within 14 days after delivery to start a return request.
What may be covered
- Watch is not as described
- Wrong model or reference
- Undisclosed damage
- Missing box or papers when included in the listing
- Defective or malfunctioning watch
- Suspected authenticity issue
- Incorrect shipment
What may not be covered
- Buyer changed their mind after the return window
- Watch was worn, damaged, altered, resized, or modified after delivery
- Missing packaging caused by buyer mishandling
- Direct payments made outside Kariv Glamour
- Custom agreements not recorded on the platform
- Normal signs of wear clearly disclosed in the listing
- Vintage characteristics already stated in the product description
Return eligibility depends on the condition of the watch, the listing details, and whether the return request is made within the required time frame.
Returns Made Easy
Contact Kariv Support
Email or message our support team within 14 days after receiving your watch. Include your order number, photos, and a clear explanation of the issue.
Return the Watch Safely
Once the return is approved, ship the watch back fully insured, with tracking, and in its original packaging, including all accessories, documents, tags, links, box, papers, and certificates received.
Receive Your Refund
After the return is received and checked, Kariv Glamour processes the refund according to the buyer protection and return policy terms.
In most cases, the buyer may be responsible for return shipping costs unless the return is caused by seller error, misdescription, or another covered issue.
Strict Dealer Guidelines
To maintain trust across the Kariv Glamour marketplace, professional dealers must follow strict platform rules. Before selling, dealers may be required to provide identity information, commercial registration details, business address, tax information, and other verification documents.
Dealer Reviews and Marketplace Transparency
Customer reviews, order history, response behaviour, and seller performance help buyers better understand who they are buying from. Kariv Glamour should display seller ratings, verified reviews, seller location, years active, response time, and completed transactions where available.
Insured Shipments
Luxury watches must be shipped securely. Sellers are required to use insured shipping methods with tracking for eligible orders. This helps protect buyers in rare cases of loss, theft, or unsuccessful delivery.
Buyers should inspect the package upon delivery and report visible damage immediately.
Kariv Quality & Security Team
Kariv Glamour\u2019s dedicated quality and security team supports buyers throughout the purchase process. The team monitors suspicious activity, reviews reported listings, assists with payment and delivery concerns, and helps resolve issues when a watch is not as described.
When Buyer Protection Applies
When Buyer Protection May Not Apply
Buyer Checklist Before Purchase
What to Do After Delivery
Frequently Asked Questions
Need help with a purchase?
Our support team is here to guide you before, during, and after your luxury watch purchase.